Applicant Services

Zenopa will look after you from registration right through to starting your new job. Experts in our field, we offer assessment centre guidance, CV advice and interview insight, enabling you to represent yourself in your best light.

As Candidate Manager, it is my role to ensure Customer Service standards for our candidates are consistent, and to provide complete candidate quality audit for our ISO 9002 systems. I will personally address any escalated queries regarding the standard of our service - good or bad! I give you straight answers, positive or negative, ensuring I place your interests before our own.

The key to our success is our ability to continually adapt our service to keep pace with the ever-changing market. Our experienced team pride themselves on their ability to understand your needs and is committed to providing the best recruitment service for you, listening to your desires and future aspirations to provide lucrative career solutions.

Our Promise

• We will respond to your application within 24 hours.
• We will conduct thorough interviews with you.
• We will fully understand your career needs.
• We will always give honest professional advice.
• We will format your CV to a standard recognised as superior to other applications.
• We will not forward your CV without your prior consent.
• We will thoroughly prepare you for all interviews.
• We will confirm all interviews in writing.
• We will obtain full, constructive feedback after interviews.
• We will confirm all offers to you within 24 hours.
• We will never avoid your calls.

Our Protocol

• Initial telephone interview and registration.
• Immediate job search, providing you with information on current vacancies.
• Appraisal and re-format of your CV. Competency based interview.
• CV sent to clients with your approval.
• On going job searches (details provided by phone and duplicated in written format).
• Updates provided on request on outstanding applications.
• Changes in your profile updated as and when you inform us.

Our mission is to provide an immediate answer to your query. If for any reason your key Zenopa contact is unavailable when you telephone, colleagues have full access to the information we hold and are keen to help - so we can answer more of your queries first time, without swapping messages or keeping you waiting for 'call backs'.

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